- Basic styles ship out in 1 to 2 business days.
- Hammered and bark textured designs ship in 2 to 3 business days.
- Gold and precious metal, and camo print design inlay ships 12 to 14 business days.
- Exotic wood inlay ships 2 to 3 weeks.
- Laser pattern design ships in 2 to 3 business days.
- Diamond set design ships in 1 week.
- Custom laser pattern design ships in 2 weeks.
Some warranty services may require payment of a service fee.
Warranty service is provided through the jewelry retailer from which you purchased your ring, so to receive warranty service please contact your jewelry store. In the event that your store is out of business or will not manage your warranty needs, please contact us to make a warranty claim.
Warranty service is provided through our authorized jewelry retailers. Consumers will be directed to return to the store from which they purchased their ring in order to make a warranty claim. As one of our valued retailers, to obtain warranty service please click on the link below to download the warranty form, fill it in, and either mail it to us or scan and email it to info@jewelryinnovations.com. We will get back to you promptly. If you have any questions or need help with the form, please email us or give us a call at (800) 872-6840.
Download the Jewelry Innovation Warranty by clicking the button below
1-Rings that need to be cut off: Titanium and Black Zirconium need to be removed by cutting both sides with a ring saw or diamond disk blade.
2-Rings that can be broken off: Serinium™ and Black Diamond Ceramic are more easily removed simply by using hand-held vice grips or ring cracker removal tool.
Please note: Rings primarily made of Serinium™ or Black Diamond Ceramic with an inlay may need a combination of breaking and cutting. In this situation, first, use vice grips or a ring cracker to break the primary material, then a cutting tool to cut the inlay.
Engraving services: We offer custom laser engraving on the inside and outside of the rings.